To enhance performance and efficiency, Synowledge provides custom solutions and services for ERP applications and integration of third-party applications and products . Synowledge’s team consists of highly skilled members with experience in Infor ERP (Baan all versions), Oracle, MANMAN, IFS and SAP ERP systems. We provide quality solutions and services through highly focused teams that address critical business needs of customers. Our team consists of an outstanding blend of technical and functional members who follow our proprietary Engagement Methodology ensuring on-time, on-budget results, and client satisfaction.
Synowledge provides the following ERP services:
Archiving
Synowledge offers clients a tailored and customized plan to archive data in order to enhance system performance, and avoid the need of additional hardware to provide storage for the data.
AUDIT – Functional / Technical
Reporting
Many ERP users have acquired Crystal Reports or Business Objects Enterprise to enhance financial and operational reporting. Synowledge offers services on the creation and maintenance of these reports through highly experienced consultants that specialize in Business Objects/Crystal Reports.
Implementation
Our proprietary Engagement Methodology ensures on-time, on-budget results
Informix and UNIX Administration/Database Support
Synowledge provides expert remote diagnostic and administrative support services tailored to client’s needs. Services include, but are not limited to, daily reporting on disk, data base and table space, memory usage, CPU usage, monitoring disk space, backup monitoring and log usage for all instances, Informix upgrades, adding disks and space management.
Integration / Interfaces
Synowledge is a leading provider of solutions for integrating applications, databases and legacy systems in real-time and batch, across the entire enterprise. Synowledge provides the technology and architecture to enable true e-business operations, which provides extensibility and scalability
Migration and Upgrades
This process includes a Migration Assessment that analyzes the complete inventory of an environment including : the organization, business process, infrastructure, technical architecture, and financial sectors of a company. Synowledge will prepare and execute a migration project plan to ensure a smooth and reliable transition
Optimization ( Developments and Customizations)
Synowledge provides global support services throughout the world and customizations according to best industry practices. Development and Implementation of add-on modules , and functionality can be prepared to specifically meet customer needs
Outsourcing/Support
Synowledge offers off-site and off-shore support including help desk user support, technical support, and development. Synowledge also offers Environment Hosting, in which a copy of the test environment is maintained, providing clients with a cold site disaster recovery option, as well as a service pack upgrade
Staff Augmentation
Synowledge can augument/outfit clients’ staff with highly trained, and experienced individuals, for short or long periods of time. Contract to hire arrangements are also available
Training Workshops
Synowledge offers education workshops specific to customer needs. We tailor workshops by developing the workshop topics and schedules with the client and for either on-site or off-site delivery. The workshops may include preparation of material specific to the customer’s environment and business process needs
ERP applications include a wide variety of bolt-ons applications and integrations that enhance the efficiency, and ease of operation of the ERP application
